Thank you for shopping with Liam Shutter! We aim to provide you with a seamless shopping experience and fast delivery of your photography essentials, camera lenses, and equipment. Please read our Shipping Policy for full details on how we process and deliver your orders.
1. Shipping Methods and Timeframes
We currently offer shipping worldwide through reliable courier services. Once your order is placed, we will process it and ship it to your designated delivery address.
Processing Time: Orders are usually processed within 2-3 business days.
Delivery Time: Delivery timeframes vary depending on your location and the courier used, but typically range from 5 to 15 business days for international orders.
Please note: Delivery time may be affected by factors such as weather, customs delays, or holiday seasons.
2. Shipping Costs
Shipping costs are free for all orders, regardless of size or destination.
3. Shipping Restrictions
Cash on Delivery (COD): Since we only offer Cash on Delivery (COD) as the payment method, we only accept COD orders for delivery within regions where the courier service supports COD.
Regions Served: We currently ship worldwide. However, some regions may have limited shipping availability due to local courier restrictions. If we are unable to fulfill your order, we will notify you via email.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number (if applicable). You can use this tracking number to track the status of your order.
5. Undelivered Packages
In the case that the delivery is unsuccessful (due to incorrect address or unavailability of the recipient), the courier will attempt redelivery or contact you for further arrangements. After multiple unsuccessful attempts, the package may be returned to us. In this case, we will contact you to arrange for a reshipment, at your cost.
6. Customs and Import Duties
International shipments may be subject to customs duties, taxes, or import fees depending on the destination country. These charges are the responsibility of the customer and are not included in the price of the items at checkout. Please contact your local customs office for more information.
7. Change of Delivery Address
If you wish to update your shipping address, please contact us immediately after placing your order. We cannot guarantee address changes after your order has been processed, but we will do our best to accommodate your request before shipping.
8. Damaged or Lost Items
If your order arrives damaged or is lost during transit, please contact us within 3 days of receiving your order or the expected delivery date. We will investigate the issue and assist you in filing a claim with the courier, as necessary.
9. Contact Us
For any shipping-related questions or concerns, please feel free to reach out to our customer service team:
📧 Email: [email protected]