At Liam Shutter, customer satisfaction is our priority. We aim to deliver high-quality photography products with care. Please read our Return & Refund Policy carefully before making a purchase.
1. Return Policy
Since we operate with a Cash on Delivery (COD) payment method, we allow returns only under specific conditions:
Eligible Returns:
You received a damaged or defective product.
You received the wrong item.
The product is incomplete or missing parts.
To be eligible for a return:
The item must be unused and in its original packaging.
Return requests must be made within 3 days of receiving the product.
Non-Returnable Items:
Products damaged due to customer misuse.
Products without original packaging.
Customized or special-order items.
2. Return Process
To request a return:
Email us at: [email protected]
Include your order details, contact information, and the reason for return.
Our support team will guide you through the return process.
Note: We reserve the right to inspect the returned product before approving a replacement or refund.
3. Refund Policy
As we only offer Cash on Delivery (COD), refunds will be processed as follows:
Approved refunds will be issued as:
Replacement of the Product
Cash refunds are not applicable due to our COD-only payment system.
4. Exchange Policy
If the product is eligible for a return, we can arrange a replacement of the same product (subject to availability) or a product of similar value.
5. Contact Us
If you have any questions regarding our Return & Refund Policy, feel free to contact us:
📧 Email: [email protected]